BOOKINGS & ITINERARY 
Your booking reference number on the Itinerary Document is a 'confirmed booking' with the Airlines, please quote this to your consultant for any queries, as they are the first point of contact for any changes , throughout the period of travel dates. 

Flights House takes full responsibility for your booking , from point of sale/payment, until the process of issuance with suppliers, for the eTickets and final travel document which is sent via email or can be posted out to your home address.

ETICKETS 
eTickets are processed in relevance, for any urgent or near departing travel dates .For all other dates , tickets will be issued and sent within  2-3  business days.

TRAVEL INFO & VISA REQUIREMENTS 
Kindly check your Booking on the Itinerary document, for correct dates and times of all flights, and that all passengers names are correct, as per their passport . It is the traveller's reponsibility to read carefully and check their details on booking.

Please check all your immigration and visa requirements for your travel plan. Flightshouse is not a visa agent and cannot take responsiblity if your travel plan is not authorised, we can assist with general advice only. 

*Passport must have a validity of at least 6 months.
*Please verify the itinerary before you make final payment, any errors will be the
*It is Travellers responsibility to check Booking Details prior to Full Payment.
* Airlines do not provide any accommodation during the transit, for a quote on hotels please contact us. Airport to Hotel Transfers are available at an extra cost. 

FARES 
Fares are subject to change & availability daily, fuel surcharges may apply. Taxes may be applicable on final payment & may change due to reasons outside of our control. Prices quoted at time of booking or enquiry is not guaranteed until paid in full. 

**************************** PAYMENT METHODS AS BELOW ********************************** 

Account Name: FLIGHTS HOUSE ,    BSB 062475,       ACCOUNT NO:        10216762  

or - PAY BY CREDIT CARD , NOTE:  EXTRA SURCHARGE FEES WILL APPLY TO TOTAL PURCHASE COST..

A form of payment , means you are entering into a contract of sale for the travel product with Flightshouse, and means you accept our terms and conditions as stated on website and outlined above.

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CANCELLATION OR CHANGES 
Contact your consultant about extra costs applicable, for date changes required to your original booking, (subject to availability & fare difference will apply,plus any airline/supplier fees.) 

Any Cancellation of your booking , the cost of fares is non-refundable, regardless if travel has not yet commenced, as per the airlines & suppliers fare conditions. 

Cancelled bookings may also incur supplier fees, which can be up to 100% of the cost of the booking. If you seek a refund, and cancel a booking, you must write to us and state reasons that you would like to cancel . 

Each Airline has it own fare rules/conditions, which can be advised at time of cancellation, if any amount would be due. Any refunds due from Airlines or our Suppliers can take up to 4 weeks. 

Should for any reason, at any fault of Flights House, not fulfil the traveller's contract of sale for the eticket , they will be offered a full refund, which will be processed within 4 weeks of notice in writing. 

CHECKED BAGGAGE 
Baggage rules apply & vary for each Airline, please check all Flights baggage weight limits on your booking, with your consultant. *Multiple Airlines may not have same allowances. 

(For a Flexible, changeable , or refundable fare , please contact your consultant as these fares will be quoted at a higher fare cost.) No name changes allowed. 

Please visit our website www.flightshouse.com.au to view our terms & conditions, or call us  on Tel: (02) 8036-7500 for any queries on your booking. 

Thank you for choosing Flights House to book your travel requirements..